top of page
Frequently Asked Questions - Dealer Supply Beauty Supply Store
-
WHAT IS SAME DAY?At Dealer Beauty Supply, we understand the importance of timely delivery. Therefore, to qualify for same-day shipping, all orders must be placed by 2:00 PM local time. Additionally, customers opting for same-day shipping must pay the same-day/rush shipping fee. Orders placed after the 2:00 PM cutoff or without the rush fee will be shipped the next business day. This policy ensures that we can process and ship your orders efficiently, maintaining the high level of service and reliability you expect from us. Your order must be paid via cash app for rush services.
-
HOW LONG IS SHPPING ?At Dealer Beauty Supply, the shipping time depends on your chosen payment method and shipping option. If you use Klarna, Sezzle, or Afterpay, your order will typically be shipped within 5-7 business days. When purchasing through our standard point of sale (POS) system, the shipping time is usually 3-5 business days. For those who need their beauty products in a hurry, our same-day shipping option ensures delivery by the next day in Georgia. All products have been meticulously tested for a full year to guarantee quality and satisfaction.
-
Q: What are the best practices for maintaining hair extensions to ensure they last longer and stay full and lustrous?At Dealer Beauty Supply, we understand that maintaining the look and feel of your hair extensions is crucial. Here are some expert tips for keeping your extensions in top condition: 1. Gentle Washing: Use sulfate-free and extension-friendly shampoos and conditioners. Avoid using hot water and instead opt for lukewarm water to preserve the integrity of the extensions. 2. Proper Drying: Avoid rubbing the extensions with a towel. Instead, gently squeeze out excess water and air-dry whenever possible. If you must use a blow dryer, use it on the lowest heat setting. 3. Regular Brushing: Use a wide-tooth comb or a specialized extension brush to gently detangle the hair, starting from the tips and working your way up to the roots. Always brush in a downward motion to avoid pulling on the bonds. 4. Avoid Heat Tools: Limit the use of heat styling tools like straighteners and curling irons. When necessary, always apply a heat protectant spray before styling. 5. Night Care: Secure your extensions in a loose braid or ponytail while sleeping to minimize tangling and breakage. Silk pillowcases can also help reduce friction. 6. Routine Maintenance: Schedule regular maintenance appointments with your stylist to check and adjust the extensions as needed. This will help to ensure they remain securely attached and in good condition. 7. Avoid Harsh Chemicals: Steer clear of products containing alcohol or other harsh chemicals that can dry out and damage the hair extensions. By following these guidelines, you can prolong the life of your hair extensions and keep them looking full and lustrous.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
bottom of page