SHIPPING & RETURNS

SHIPPING INFORMATION

At Dealer Supply, we are committed to getting your orders to you as quickly as possible. We offer fast and reliable shipping options to ensure your order arrives on time and in good condition. Shipping costs will be calculated at checkout based on the weight and size of your order and the shipping destination. We use plain and discreet packaging to protect your privacy and ensure your order arrives safely. If you have any special shipping requests, please contact us and we will do our best to accommodate your needs.

RETURN & EXCHANGE POLICY

Thank you for shopping with us! We are committed to providing our customers with high-quality hair extensions and excellent service. Due to the nature of our products and for hygiene reasons, all sales are final. Please read our policy carefully before making a purchase.

No Refunds or Exchanges

All hair extension sales are non-refundable and non-exchangeable. This includes:

Clip-ins
Tape-ins
Bundles
Wigs
Custom or pre-ordered products

Once your order is processed and shipped, it cannot be returned or refunded.

Quality Guarantee

We stand behind the quality of our hair. Each item is thoroughly inspected before shipment. If you receive the wrong item or a defective product, please contact us within 24 hours of delivery at Info@wituhk.com with your order number and clear photos, and we will work with you to resolve the issue.

Important Note

Due to health regulations and the personal nature of hair products, we cannot accept returns on opened or used items. This policy helps us ensure that all customers receive fresh, unused, and top-quality products.